Privacy Policy
Type of website: Ecommerce
Effective date: 23rd March 2025

Arlington & Row Ltd is the data controller. Youcan contact us at:
Rebecca Farmer
rebecca@arlingtonandrow.co.uk
07375 117515
3 Tyndale Road, Hucclecote, Gloucester, GL3 3PH

What This Policy Covers

This Privacy Policy explains:

• The personal data we collect;
• How we use it;
• Who we share it with; and
• Your rights.

It applies alongside our website terms and conditions.

Legal Basis

We process personal data under the UK Data Protection Act2018 and retained GDPR. We only collect and use your data when:

• You consent to it (you can withdraw consent anytime by emailing rebecca@arlingtonandrow.co.uk);
• It’s necessary to perform a contract with you (e.g., to process your order—if you don’t provide required data, we can’t fulfil bookings); or
• It’s in our legitimate interests (e.g., improving our services), provided this doesn’t override your rights.

Data We Collect

We collect only what’s needed:

• First and last name;
• Date of birth;
• Email address; and
• Phone number.

How we collect it: When you create an account orplace an order.

How We Use Your Data

We use your data to:

• Communicate with you; and
• Verify your identity and contact details.

Who We Share It With

• Employees: Only staff who need access to fulfil this policy’s purposes.
• Third parties: We may share your name, date of birth, and contact details for identity or contact verification. They only get what’s necessary.
• Other cases: We may disclose data if required by law, in legal proceedings, to protect our rights, or during a company sale.

We don’t sell your data. Links to other sites are outsideour control—check their privacy policies.

How Long We Keep It

We store your data only as long as needed for the purposesabove. We’ll notify you if it’s kept longer.

How We Protect It

We use strong encryption and secure servers. Only authorisedemployees access it, bound by confidentiality. While we take reasonable steps,no online system is 100% secure.

Your Rights

Under UK law, you can:

• Be informed about your data;
• Access it;
• Correct it;
• Delete it;
• Restrict its use;
• Move it elsewhere; or
• Object to its processing.

To exercise these rights, contact:
Rebecca Farmer
rebecca@arlingtonandrow.co.uk
07375 117515
3 Tyndale Road, Hucclecote, Gloucester, GL3 3PH

Children

We don’t knowingly collect data from under-16s. If we do,we’ll delete it ASAP. Parents/guardians can contact us if this happens.

Changes to This Policy

We may update this policy to stay legal or reflect changes.Check the “Effective date” above. We’ll email you if changes are significant.

Complaints

Contact us first at the details above. If unsatisfied, youcan complain to the Information Commissioner’s Office (ICO) in the UK.

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